High Service Overcame Stress – Review

This is a welcome testimonial from an experienced homeowner who appreciated service and efficiency. I’m not sure I move quite that fast, but I do try to cover all the bases 😉

I cannot say enough about the service the Stephanie provided to me during what was definitely one of the most stressful times of my life. From the very first phone conversation where she spent over 45 minutes with me and never once indicated that she had better things to do, to the constant barrage of questions I lobbed her way with regards to selling and buying my homes. Stephanie teaches the process, communicates every step of the way, and runs about a mile ahead and about 20 miles per hour faster than anyone else out there. Concerned that you might not be able to put a deal together fast enough to get a bid on your dream home? I was. One call to Stephanie at 515pm, in the house by 6pm and a bid to the sellers that night. Did it work? You bet. I’m sitting in my dream home as I type this review!

I was selling a house too, but didn’t know about Stephanie’s services at the time. So I went with a home buying program through my bank. Being able to see the difference between my assigned agent’s level of service and Stephanie’s level of service is like comparing a mule to a racehorse. You might be able to ride them both, but one’s an ass and the other’s a champion. Stephanie is definitely a champion. In many ways, I’m grateful that I could see the comparison between the two agents because now I have a better understanding of the level of service that I should be getting.

Stephanie answered questions that my other agent couldn’t be bothered with, or didn’t know the answers. She covered all of the angles on the purchase of my new home and reduced my level of risk by developing addendums that made sense and worked for everyone involved in the sale. If she sent an email – I got a copy. I never had to wonder what was said or if something had been followed up with…she made sure to keep me informed.

– S. Kobelia, August 2017

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